Loyalty & Partnerships Assistant

Heathrow

📍 United Kingdom, United Kingdom, United Kingdom 💼 Full time - Permanent 🕒 Posted June 26, 2026

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Job Description

As Loyalty and Partnerships Assistant, you will support the delivery and ongoing development of the Heathrow Rewards loyalty programme, helping to retain and grow the member base. Working closely with the Loyalty & Partnerships Manager, you will contribute to the planning, setup and delivery of targeted loyalty campaigns.

You will support member acquisition, engagement and revenue growth through the day-to-day management of loyalty activity and partnerships. This includes assisting with customer escalations, monitoring transactions, and supporting fraud prevention.
Maintain and update the campaign and communications calendar, ensuring activity is accurately tracked
Contribute to the creative briefing process for internal teams and external agencies, including preparing briefs, coordinating feedback and updating copy where required
Maintain campaign reporting and dashboards, helping track performance and share insights with the wider team
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Job Details

Location United Kingdom, United Kingdom
Job Type Full time - Permanent
Category Business Operations Specialists
Posted Date June 26, 2026
Application Deadline August 05, 2026