Long-term Complaints Handling & Claims Resolution Agent

Long-Term Complaints Handling & Claims Resolution Agent (x2)

Permanent role: Yes, subject to a 3-month probation period

Commission structure: None

Working hours: Onsite (JHB/Houghton), Monday to Friday, 08:00 – 17:00

Weekends/Overtime: Not applicable

About Smollan

At Smollan, we are on an evolutionary journey, reshaping our story. We seek truly unique individuals who believe in fostering a diverse and inclusive environment — where our people are cared for, happy, and inspired to build an extraordinary place to work.

Role Overview

As a Long-Term Complaints & Claims Resolution Agent, you will manage and resolve complex, escalated, and aged customer complaints and claims, ensuring fair and tim...

Ready to Apply?

Submit your application today and join our talented team at Smollan.