Logistics customer success executive

We are looking for a proactive and customer-focused professional to join our growing team as a Logistics Customer Success Executive. In this role, you will serve as the first point of contact for clients and prospective customers in the US logistics and supply chain market.
This position combines customer support , client communication , lead qualification , and logistics coordination. The ideal candidate should be confident handling calls and emails, building client relationships, and ensuring a smooth customer experience while supporting business growth initiatives.
Key Responsibilities:
Communicate with US-based customers and prospects through calls, emails, Linked In, and other channels
Understand customer requirements and provide timely support and coordination
Identify and qualify potential business opportunities for the sales team
Conduct initial discovery conversations to understand client pain points and logistics needs
Maintain regular follow-ups with lea...

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