Lodging Front Desk Clerk

**Job Purpose or Objective(s):** As the Hotel Front Desk Clerk, you will greet, check guests in and out of hotel, and assist with any hotel inquiries to ensure guest satisfaction. You will report to the Hotel Shift Manager, Supervisor, or Hotel Departmental Manager.
Start Rate: $16.50/hour | Full-Time | 2nd shift
**Primary Tasks:**
1. You will check in guest, using guest name whenever possible. Assure that guest is assigned type of room requested and the correct rate is charged. Arrange for luggage to be delivered to guest room.
2. Issue room keys, transmit/receive telephone messages, and schedule wake-up calls.
3. Answer inquiries about hotel services, hours of operations, dining, entertainment, facility, in-house events, directions, and local amenities.
4. Check out guest at end of stay. Check guest satisfaction; collect keys, post charges such as phone calls, internet, cable, and linen charges.
5. You will settle bills through credit card or cash transaction.

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