Locality Manager

Locality Manager – West Norfolk based in King’s Lynn
 
Job Type: Permanent
Salary: £30,960 per annum
Hours: 37 hours per week 
Location: West Norfolk based in King’s Lynn
Pension: 4.5% employer contribution
Annual Leave: 25 days plus bank holidays 
 
The role
 
As Locality Manager, you will lead and develop Citizens Advice services across the King’s Lynn area, including managing local offices and outreach provision. You will ensure people receive timely, high‑quality advice, while supporting staff and volunteers to deliver services that respond to local need.
 
This is a varied leadership role combining service management, people development and community engagement, with a clear focus on quality, outcomes and accessibility.
 
Key responsibilities
 
You will:

Lead the day‑to‑day delivery of advice services across King’s Lynn offices and outreach locations
Support, supervise and develop staff and volunteers, including recruitm...

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