Lobby Attendant - FT

Overview

The Lobby Attendant is responsible for maintaining Highgate Hotel Standards in all assigned lobby areas, and any other public spaces. May also be required to complete special cleaning assignments and perform Room Attendant and House Attendant duties as necessary.

Responsibilities

· Employees must at all times be attentive, friendly, helpful and courteous to all guests, managers and fellow employees.

· Use proper two-way radio etiquette when communicating with other employees.

· Practice safe work habits to ensure safety to guests, fellow employees and self.

· Handle items for Lost and Found according to the hotel standards.

· At the end of the shift, turn in all keys and assignment sheets to the Housekeeping Office.

· Report maintenance issues to Housekeeping Supervisor/Manager.

· Be familiar with correct guestroom cleaning procedures to assist if needed.

· Deliver any clean linen t...

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