Loan Servicing Supervisor

**International company looking for talent to join our team!
**Intugo in partnership with an American company that is a finance company that specializes in buying and selling used vehicles.Headquartered in **Dallas, Texas**, the company operates across multiple locations.The company is committed to providing accessible vehicle financing solutions while maintaining high standards of customer service and operational excellence.
**Department Description**- Coach and lead the team to deliver outstanding client service and exceed performance goals- Respond to team member questions, resolve issues, and monitor work for quality and compliance- Assist in developing and executing office-level growth plans- Make outbound calls on critical delinquent accounts as needed- Handle escalated calls and resolve complex customer concerns- Identify accounts that require upper management review- Deliver exceptional customer service across all interactions- Maintain appropriate staffing levels an...

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