LM242: Service Tower Specialist Associate

• Communication Office tasks
• Daily/Weekly Service Monitoring
• Data Management
• Internal & External Quality Measurement (Service Tower)
• Performance Management
• Process Compliance
• Reporting on Performance
• Reporting on Processes (Compliance)
• Stakeholder Management / Engagement

• Bachelor's Degree or equivalent
• Experience: moderate level (3-5 years)
• Language: Proficiency in English
• Analytical Skills
• Planning & Organizing Skills
• Influencing & Persuasion Skills
• Presentation Skills
• Problem Solving Skills

Upload a single PDF file containing the following documents and submit through the Workday system in the designated resume/CV field:

• Updated Resume/CV
• Cover letter
• Current TOEIC scores (600 pts required)

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