Life Guard

• Manage, train, and motivate all personnel reporting to this position.
• Administration and implementation of staff training in all aspects of the security’s operations i.e. business telephone usage, guest relations, security services, retail sales etc.
• Serve as a link between the hotel and the security industry.
• Performance management discussions as required.
• Conduct developmental discussions/performance reviews with individuals who directly report to Security Director.
• Ensure that weekly/monthly departmental communication meetings are effective.
• Responsible for supervising all aspects of Colleagues, i.e. recognition, progressive corrective action, etc.
• Responsible for the efficient training of all Colleagues in all aspects of job tasks.
• Responsible for all security department’s emergency training.
• Ensure Colleagues adhere to all security standards as stated in the employee handbook.<...

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