Leasehold Income & Service Charge Officer - Temporary

Overview

Leasehold Income & Service Charge Officer - Temporary role at Abri Group. The role is an 18 month fixed term contract, full-time, based at our Eastleigh office.

Responsibilities

• You’ll contact customers who have fallen into arrears, investigating the circumstances around this, negotiating repayment agreements and signposting them to internal and external support if required.
• You will also scrutinise service charge estimates and actuals by liaising with the Finance and Homeowner Services Officers to deliver accurate rechargeable charges.
• You’ll ensure that our income targets are consistently met, maximising our income whilst delivering an exceptional customer service.

Requirements / Qualifications

• Demonstrable knowledge and experience across a number of computer systems including, but not limited to, Microsoft Outlook, Word and Excel, OpenHousing and Ebis.
• Great communication skil...

Ready to Apply?

Submit your application today and join our talented team at Abri Group.