Lead The Pack

Team Lead – Pet Care & Operations Location:

• Webster, NY Reports to: Resort Manager Role Summary Ruff Day Resort is looking for a high-energy, detail-oriented Team Lead to join our leadership team.


• The Team Lead is responsible for supervising daily operations on the floor, ensuring that our safety-first protocols are strictly followed, and mentoring our pet care technicians.
• You will be the go-to person for the staff, maintaining a positive environment while ensuring every dog in our care receives the highest quality of attention and structured engagement.
• Key Responsibilities 1.
• Shift Supervision & Staff Mentoring Act as the primary point of contact for the staff during shifts, providing clear direction and support.
• Train and onboard new team members on facility protocols, including proper handling techniques and safety standards.
• Model a positive, professional attitude to keep team morale high an...

Ready to Apply?

Submit your application today and join our talented team at Ruff Day Resort.