Lead Service Delivery Manager at PASS

Become a pivotal figure at Paladin Airport Security Services as a full-time Lead Service Delivery Manager based at Saskatoon Airport. Drive excellence in screening operations and team culture.
In this role, you'll supervise screening operations, ensuring compliance while fostering an inclusive workplace for Screening Officers. Your leadership will play a critical role in maintaining relationships with aviation partners and achieving KPIs and operational efficiency. Additionally, you will mentor your team and manage performance, creating an engaged workforce focused on safety.
Key Responsibilities:
• Oversee operations at screening checkpoints
• Cultivate a positive team culture and diversity
• Achieve daily operational KPIs efficiently
• Document and analyze security incident details
• Collaborate with HR on hiring and performance management
Requirements:
• Bachelor’s degree or 2 years post-secondary with supervisory experience
• 3 years in a leadership ro...

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