Lead Service Coordinator

Position Description: Lead Fire Service Coordinator
Reports To: Service Manager 
Location: Homebush, NSW
Employment Type: Full Time

Position SummaryThe Lead Fire Service Coordinator is responsible for overseeing the coordination of service operations within a fast-paced fire protection environment, ensuring the efficient delivery of maintenance and reactive works across a diverse client base.
This role acts as the key point of contact between field staff, clients and internal stakeholders, taking ownership of workflows, escalations and service delivery outcomes. While not directly managing staff, the position provides direction to the scheduling function to ensure optimal technician allocation and operational efficiency. This position requires a highly driven and resilient individual who can confidently take control of situations, push jobs through to completion and op...

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