Lead Server/Shift Manager

Lead Server/Shift Manager Love wings and sports? Join our family, have fun and take pride in your work. Native Grill & Wings is looking for a Lead Server/Shift Manager. Lead Server/Shift Manager - Job Responsibilities - Oversee daily restaurant operations during assigned shifts to ensure efficient service.- Coordinate and manage staff schedules, ensuring adequate coverage for peak times.- Monitor service quality and customer satisfaction, addressing any issues promptly.- Train, mentor, and support servers and other staff to maintain high standards of service.- Handle customer complaints and resolve issues to maintain a positive dining experience.- Ensure compliance with health and safety regulations and restaurant policies.- Assist with the setup and breakdown of dining areas before and after service.- Collaborate with kitchen staff to ensure timely and accurate order delivery.- Lead by example in providing exceptional customer service and hospitality.Lead Server/Shift Manager - Job Re...

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