Lead - Residents Relations (DEL5)

Qiddiya Investment Company is looking for a passionate and dynamic professional to take on the role of Lead - Residents Relations (DEL5). In this key position, you will be responsible for fostering positive relationships with the resident community, ensuring their needs and concerns are addressed effectively. You will play an integral role in creating a welcoming and engaging environment that reflects Qiddiya’s commitment to excellence in community relations.

Key Responsibilities

• Operate resident feedback, complaints, and service recovery governance frameworks.
• Manage resident communication channels, notices, and information campaigns.
• Track and escalate resident issues, ensuring timely closure and service recovery.
• Coordinate with Housing Services, Catering, Recreation, Facilities, and other departments to resolve resident concerns.
• Maintain resident satisfaction data, trend analysis, and improvement actions.
• Support reside...

Ready to Apply?

Submit your application today and join our talented team at Qiddiya Investment Company.