Lead Guest Experience Specialist (Supervisor) - Banff & Lake Louise (Seasonal Full Time, March to October)

Rocky Mountaineer
📍 Banff, Alberta, Canada 💼 Full Time 🕒 Posted March 23, 2026

Job Description

Job Details

Description

Armstrong Collective is the parent company of Rocky Mountaineer (RM) and Canyon Spirit, unforgettable rail experiences in Western Canada and the American Southwest. Since 1990, we have grown to become the largest privately-owned luxury rail company in the world, having welcomed over 2.4 million guests onboard. We are committed to living our values: Create Meaningful Moments, Be One Team, Achieve Extraordinary Outcomes. We foster a work environment of respect, integrity, and honesty; where diversity is valued, and talent is developed to support the growth of our team members and our company.

Purpose


Lead Guest Experience Specialist Supervisors (LGES) play a crucial role in ensuring the smooth operation of our Stations and Guest Centres by providing leadership and support to our teams on a daily basis. You will be our teams’ go-to person when issues arise and help team members overcome challenges...

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Job Details

  • Location Banff, Alberta
  • Job Type Full Time
  • Category Baggage Porters, Bellhops, and Concierges
  • Posted Date March 23, 2026
  • Application Deadline May 02, 2026