Lead Front Store Operations Supervisor

Supervise front store operations at Shoppers Drug Mart, balancing customer service and team management. Position yourself at the nexus of health and beauty retail in your community.
As the Operations Supervisor, you will manage essential customer service functions while ensuring compliance with store practices. Your role involves training staff, addressing customer inquiries, and optimizing merchandising to enhance overall store performance.
Key Responsibilities:
• Ensure staff compliance with store operational policies
• Provide ongoing training and support to team members
• Manage cash office processes and loss prevention
• Address and resolve customer service issues
• Maintain order and cleanliness of shelves and displays
Requirements:
• Strong planning and judgment skills
• Independent thinking for organized store management
• Proficient in time management and computer skills
• Knowledge of retail products and supplies
• Adherence to health an...

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