Lead Ecommerce Associate

The Lead Ecommerce Associate provides direction, coaching, and/or mentoring to new and existing employees to ensure positive employee onboarding and experience.

RESPONSIBILITY LEVEL:

Implements strategies to achieve the goals for the organization and is responsible for overseeing the daily operations of the various Ecommerce departments. Implements, revises, and sustains policies,

procedures and programs. Typically works on projects and initiatives that span 3 – 12 months.

PRINCIPAL DUTIES:

1. Provides direction, coaching, and/or mentoring to new and existing employees to ensure positive employee onboarding and experience.

2. Analyze, interpret and act on customer inquiries regarding a broad range of subjects including but not limited to: orders, order status, pricing, item descriptions, inventory and shipping/receiving.

3. Maximize revenue and margin from donated goods through online sales. 

4. Maximize ...

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Submit your application today and join our talented team at Goodwill Industries.