Lead - Dialer Administration

Company Description:

At Sutherland, we are committed in creating a dynamic work environment that is professionally challenging and personally rewarding. Our team is composed of goal‑oriented and strategic‑thinking individuals and we are looking to add a Dialer Admin Specialist.

If you are a Dialer Lead looking for a global career, do not miss this opportunity!

Job Description:

Dialer Administrator gets to:

• Perform daily uploads, downloads, and importing of dialer schedules.
• Document activitiesfor outbound dialer.
• Analyze dialer-output datato identify potential problems/issues.
• Run payment reports regularly
• Create and update dialing campaigns. Filter, list strategies and reports.
• Monitor and adjust performance of the dialer systems.
• Complete other duties as assigned by the markets.

Qualifications:

Our most successful candidates ...