Lead Customer Success Manager

**Your role at Dynatrace**

As a Lead Customer Success Manager (Lead CSM), you are responsible for driving value realization, retention, and expansion readiness across Dynatrace’s most complex enterprise customers in India.

You operate as a trusted peer to Account Executives, executive customer stakeholders, and internal senior leaders. Your mandate is to proactively orchestrate outcomes by aligning Dynatrace capabilities to customer business priorities, ensuring predictable renewals, strong consumption outcomes, and long‑term executive trust.

This role is designed for enterprise‑grade Customer Success managers who combine commercial acumen, executive presence, and data‑driven decision‑making, and who thrive in high‑autonomy, outcome‑oriented environments — particularly within the matrixed, multi‑stakeholder environments typical of large Indian enterprises.

**Key Responsibilities**

**Customer Value & Outcomes**

+ Own and continuously...

Ready to Apply?

Submit your application today and join our talented team at Dynatrace.

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