Job Description
Shape the future of customer service as the Customer Operations Leader at Indigo. This role focuses on enhancing store operations and building high-performing teams through effective coaching.
As a Customer Operations Leader, you'll ensure a seamless omni experience for customers while setting sales targets. You will drive team performance and encourage a culture of learning and flexibility, supporting new technologies and community initiatives to enrich customer engagement.
Key Responsibilities: • Coach Customer Experience Representatives on service standards • Advocate for intuitive customer decision-making • Lead operational activities to boost sales and profitability • Facilitate technology adoption and training • Ensure compliance with health and safety practices
Requirements: • 1-2 years of experience in operations or customer service • Proven team leadership and development skills • Understanding of health and safety standards in retail • Strong organi...
As a Customer Operations Leader, you'll ensure a seamless omni experience for customers while setting sales targets. You will drive team performance and encourage a culture of learning and flexibility, supporting new technologies and community initiatives to enrich customer engagement.
Key Responsibilities: • Coach Customer Experience Representatives on service standards • Advocate for intuitive customer decision-making • Lead operational activities to boost sales and profitability • Facilitate technology adoption and training • Ensure compliance with health and safety practices
Requirements: • 1-2 years of experience in operations or customer service • Proven team leadership and development skills • Understanding of health and safety standards in retail • Strong organi...
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Submit ApplicationJob Details
- Location central foothills (sundre), ab
- Job Type Full-time
- Category Other-General
- Posted Date June 06, 2026
- Application Deadline July 16, 2026