Lead Business Analyst

Company 19 - John Hancock Life Insurance Company (U.S.A.)

📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted March 23, 2026

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Job Description

The Lead / Principal Business Analyst is the anchor individual contributor responsible for translating a business line strategy into a coherent future-state operating model and clear, testable, traceable requirements across multiple workstreams and new systems. This role partners closely with business leaders, technology delivery partners, and external vendors to ensure outcomes are delivered with speed, consistency, and regulatory defensibility. The successful candidate thrives in ambiguity, influences without authority, and drives alignment across diverse stakeholder groups.
Key Outcomes
A single coherent set of business requirements, business rules, and acceptance criteria that enables configuration/build and testing readiness across workstreams.
Future-state process design and documentation (process flows, handoffs, exceptions, controls) that enables operational readiness and training inputs.
Strong requirements governance: traceability, decis...
            

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Job Details

Location Toronto, Ontario
Job Type Full time
Category Business Operations Specialists
Posted Date March 23, 2026
Application Deadline May 02, 2026