Lead Business Analyst

**Responsibilities**
- Conduct knowledge transfer to gain a thorough understanding of the product
- Master configuration tasks, including rating mechanisms and user interface features
- Prepare detailed documentation for prototypes and configuration processes
- Create Epics, Features, and User Stories within Microsoft Azure DevOps for intricate functionalities
- Build a centralized knowledge repository to document all knowledge transfer and related activities using Microsoft Office and SharePoint
- Support ongoing efforts in configuration and troubleshooting
- Analyze production issues to identify root causes for the core team
- Develop issue-specific documents that enhance team understanding
- Craft comprehensive user requirements documents that outline solutions
- Collaborate with business users, vendor business analysts, and development teams to address issues and propose actionable steps
- Facilitate the elicitation and estimation of business and te...

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