Lead AI-Driven Content Ops Architect

PALO IT

📍 palo alto, aguascalientes, Mexico 💼 Full-time 🕒 Posted July 20, 2026

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Job Description

Palo IT is seeking a Lead Content Ops & Conversational AI to define and scale Content Operations across customer touchpoints. You will drive governance, voice & tone, and content standards while building modular conversational flows and semantic QA. 
The role requires collaboration with Product, Marketing, CX, and Engineering to align with business goals. You will lead AI/NLP initiatives, integrate platforms like Voiceflow, Dialogflow, Rasa, ChatGPT, Braze, Twilio, and Sendgrid, and track 
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Job Details

Location palo alto, aguascalientes
Job Type Full-time
Category Marketing online
Posted Date July 20, 2026
Application Deadline August 29, 2026