Lead Agent - Air Export, Customer Service

Expeditors

📍 Bayan Lepas, Penang, Malaysia 💼 Full-time 🕒 Posted June 06, 2026

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Job Description

Job Description
Scope of Position
Assist Manager and Supervisor with all aspects of the Air Export Department, while ensuring the proper and timely movement of freight, while providing exceptional customer service.
Major Duties and Responsibilities
Operations
Ensure smooth and timely freight process flow
Prepare various documents for international transportation
Coordinate and negotiate rates with our contracted vendors in procuring space and services
Ensure accurate and timely client and vendors billing
Ensure accurate and timely data entry into our operating system
Interact with our customers in arranging their international export shipments, meeting customer service standards
Meet compliance at all times to regulations. This includes internal policies and procedures such as Operational Process Standards (OPS) and external government regulations or customer policies / re...
            

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Job Details

Location Bayan Lepas, Penang
Job Type Full-time
Category Information and Record Clerks
Posted Date June 06, 2026
Application Deadline July 16, 2026