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Lead, Account Management

Delivery Hero
📍 Bangsar South, Wilayah Persekutuan Kuala Lumpur, Malaysia 💼 Full-time 🕒 Posted July 03, 2026
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Job Description

Job Description

The Lead of Account Management (Shops) is responsible for driving the commercial growth of our existing Q-Commerce marketplace portfolio. This role spans across grocery and all non-grocery verticals, covering the whole of Malaysia.

Leading a high-performing team of Strategic Account Managers, Account Managers and Coordinators, your mandate is topline and commercial acceleration.

Key Responsibilities

1. Team Leadership & Performance Culture

  • People Management: Lead, mentor, and coach a team of Strategic Account Managers, Account Managers and Coordinators, fostering a culture of data-driven portfolio management and high-velocity execution.
  • KPI Management: Accountable for team delivery across KPIs and OKRs, including topline ambition, campaign participation, and revenue targets.
  • Cross-Functional Alignment: Work closely with cross-functional teams (including acquisition, operations) to ensure smooth merchant lif...

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    Job Details

    • Location Bangsar South, Wilayah Persekutuan Kuala Lumpur
    • Job Type Full-time
    • Category Advertising, Marketing, Promotions, Public Relations, and Sales Managers
    • Posted Date July 03, 2026
    • Application Deadline August 12, 2026