L2 System Engineer

The L2 System Engineer (AD) is responsible for:

• Administrating Active Directory and Windows Update Services
• Manage and maintain all Active Directory objects, DNS records and Group Policies, handling requests for creation and removal of related items
• Assisting the Support Engineer or Software Engineer in problem resolution beyond the capability of the 1st Level Support Staff.
• Performing system recovery if needed.
• Manage Microsoft Intune endpoint security and device administration
• Coordinate with vendors and clients on technical requirements
• Support application deployment activities
• Provided endpoint management and user support
• Escalating unsolvable problems to the 3rd Level Support Staff and reports the escalation to superior.
• Ensuring that the System runs according to contractual specifications after problem resolution.
• Providing advice on system / ...

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