L2 Support Engineer for Telecom OSS Plan & Build (HCL Domino 12)

About the job
Role: L2 Support Engineer for Telecom OSS Plan & Build (HCL Domino 12)
Location: Helsinki, Finland
Employment type: Full-time
Experience: 6+yrs
Join a high-performing telecom engineering team as a DevOps Engineer, where you will drive CI/CD automation, infrastructure modernization, and operational excellence across BSS/OSS systems. You will work on large-scale telecom platforms including billing, CRM, provisioning, and network management while enabling faster releases, high availability, and resilient operations. This role offers deep exposure to Kubernetes, cloud environments, automation frameworks, monitoring tools, and multi-vendor telecom ecosystems in an Agile and DevOps-driven environment.
Key Job Responsibilities:
Monitor Domino application health (server tasks, logs, replication status, agent schedules); triage incidents, perform Root Cause Analysis (RCA), deliver fixes/workarounds, and update KEDB/runbooks.
Lead major incident bridges; coo...

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