L2 IT Service Desk Engineer: Real-Time Chat Support

Infosys Limited
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted May 22, 2026

Job Description

Infosys Limited is seeking a Consultant to provide Global IT Service Desk Chat Support Services in Mexico City. You will deliver real-time technical support for common issues, manage incidents, and maintain a professional user experience.

The ideal candidate will have strong coaching skills, experience in incident management, and the ability to enhance current knowledge base articles and protocols.

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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date May 22, 2026
  • Application Deadline July 01, 2026