L2 DC Technician

Top Skills' Details
1. Layer 1 Networking (both troubleshooting and deployments)
2. Rack and Stack (not just on the network side but also with PDUs and low voltage cabling)
3. Execute on tasks and tickets in both ServiceNow and Jira and report back on overall ticket trends
4. Be available to work on-call hours once every 4 weeks
Job Description: L2 Data Center Technician
*required to be on call until 11:00pmMonday-Sunday once every 4 weeks.*
- Provide insight into ticket tracking and lab issues
- Troubleshoot a variety of servers and isolate the problem that the server is encountering.
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors.
- Update firmware on servers to ensure the latest version is installed.
- Configure IP addresses and default login credentials on servers.
- Reach out and assist network admins on any issues they are having with a server that can range from: replacing bro...

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