L1/ Technical Support - AWS Network Engineer

Appealing points: 


Gain hands-on experience managing and monitoring AWS cloud environments with exposure to EC2, IAM, S3, and security operations.
Work in a 24/7 enterprise support environment as a key SPOC, collaborating with global L2/L3 teams and stakeholders.
Build strong expertise in incident management, cloud monitoring, Windows server operations, and ITIL-aligned support processes.


Annual Salary: 5 Million yen and above

Job Qualification: 


Monitoring & L1 Support
Act as a Single Point of Contact (SPOC) for L1 monitoring and support activities across AWS hosted environments.
Perform 24/7 monitoring using approved monitoring and SIEM tools.
Work on alert triaging, notification updates, and security incidents based on severity and business impact.
Monitor health, availability, and utilization of AWS EC2, Windows OS, and basic network related issues.
AWS & Windows E...

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