L1 System Engineer

Monthly Salary: Up to $4,200 + Shift Allowance

Contract: 1 year

Working Hours: 12 hours rotating shift (8pm–8am or 8am–8pm)

Location: Ang Mo Kio

• Provide 24 x 7 support for Data Center running on 12 hours shift
• Assist the Customer in verification, isolation and/or provision of a temporary work around for the incident/problem logged
• Resolve the incident/problem onsite
• Escalate unsolvable problems and service requests to the System and/or Software Engineer and report the escalation to the Project Manager
• Generate the relevant administrative records and reports
• Introduce and integrate new technologies into existing environments
• Apply operating system updates, patches, and configuration changes
• Adding, removing, or updating user account information, resetting
• Answer technical queries
• Maintain the configuration of the system
• Implement S...

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