Job Description
Mandatory skills:
- Technically skilled in IIS, monitoring, and alerting tools Datadog
- Power automates(power script), AWS/Azure, ticketing tools like ServiceNow or any tools
- They need to have certification of ITIL or minimum 5 years of ITIL processes followed in their support project, previous exp in 24/7 and 24/5 production L1 support projects
- Analyzing incidents or services, updating resolution notes
- Adaptability to learn new technologies like salesforce
- Excellent communication skills- since they should directly interact with stakeholders
- Experience in managing or handling managed service projects
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Submit ApplicationJob Details
- Location India, India
- Job Type Full-time
- Category Operations Specialties Managers
- Posted Date February 20, 2026
- Application Deadline April 01, 2026