L1 & L2 Support Engineer

Madre Integrated Engineering
📍 Doha, Doha, Qatar 💼 Full-time 🕒 Posted June 09, 2026

Job Description

Job Description

Requirements

  • Bachelor’s degree in IT, Computer Science, Computer Engineering, or related field.
  • Minimum 3–5 years of experience in L1/L2 IT or OT operations support.
  • Experience in ITS, traffic management, tolling systems, or 24/7 mission-critical operations preferred.
  • Hands-on knowledge of VMware, vSphere, vCenter, vSAN, ESXi, and HCI/VxRail clusters.
  • Working knowledge of SAP S/4HANA, CRM, databases, RSE systems, and back-office transaction flow.
  • Familiarity with ITIL processes, incident management, change management, and SLA monitoring.
  • Strong troubleshooting, documentation, and communication skills.



Requirements
L1 L2 Support engineer

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Job Details

  • Location Doha, Doha
  • Job Type Full-time
  • Category Computer Occupations
  • Posted Date June 09, 2026
  • Application Deadline July 19, 2026