L1 IT Service Desk Specialist — Global Workplace Support

Tevapharm
📍 distrito federal, distrito federal, Mexico 💼 Full-time 🕒 Posted June 03, 2026

Job Description

A leading biopharmaceutical company is seeking experienced Technical Service Representatives for their IT service desk in Mexico City. In this role, you will provide L1 support, guiding end users through a variety of IT products and services, troubleshooting technical issues, and ensuring effective incident management. The ideal candidate will have hands-on technical skills and strong communication abilities. This position offers a supportive work culture that values career growth and personal well-being.
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Job Details

  • Location distrito federal, distrito federal
  • Job Type Full-time
  • Category Other-General
  • Posted Date June 03, 2026
  • Application Deadline July 13, 2026