L1 Desktop Support

Title: L1 Desktop Support Engineer

Experience: 1 Year

Budget : 3lpa

Location: Noida

Employment Type: Full-Time

Key Responsibilit

• iesProvide first-level technical support for desktops, laptops, printers, and peripheral devic
• es.Install, configure, and troubleshoot Windows operating systems and standard business applicatio
• ns.Respond to user incidents and service requests through ticketing systems, phone, email, or in-person suppo
• rt.Diagnose and resolve hardware, software, network, and connectivity issu
• es.Perform user account management activities such as password resets and access reques
• ts.Configure and support Microsoft Office 365 applications, including Outlook, Teams, and OneDri
• ve.Install and update software, patches, and antivirus solutio
• ns.Support printers, scanners, and other IT equipme
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