KYC Refresh Team Lead

0000050007 Royal Bank of Canada

📍 Toronto, Ontario, Canada 💼 Full time 🕒 Posted June 26, 2026

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Job Description

Job Description
What is the opportunity? As a Team Lead – KYC Refresh, you would support the KYC Refresh Manager with management of KYC Refresh Analysts responsible for end-to-end completion including public document collection, outreach, name screening and Fenergo completion. What will you do?Support the KYC Refresh Manager to manage Global KYC Refresh process for Capital Markets in line with global and regional regulatory requirements and processes.
Lead a team of KYC refresh analysts to deliver the completion of Global KYC Refresh cases effectively, efficiently and with high standard of customer service .
Monitor quality and throughput of work being completed by KYC refresh team, identify issues including non-compliance issues, deviation from procedures, provide resolutions and report to the KYC Manager.
Guide and motivate the team to ensure that all refresh analysts follow the KYC/AML guidelines set out in the firms AML...
            

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Job Details

Location Toronto, Ontario
Job Type Full time
Category Business Operations Specialists
Posted Date June 26, 2026
Application Deadline August 05, 2026