Key Hourly

Job Description

Reports to: General Manager/Regional ManagerJob Summary: In the absence of the salaried Manager, the Key Hourly ensures adherence to Duffy’s brand standards, employment policies, health and safety standards and financial performance. Major Areas of Responsibility: •Monitors all restaurant operations and conditions to ensure the quality of the product and guest services. This includes employee job performance; food and labor costs, operation of restaurant equipment; food and beverage preparation, storage, and presentation; food and beverage service; cash transactions, comps, or voids, and amounts of cash in drawers. • Analyze data to make operational decisions or activities.
• Direct organizational operations, projects, or services.
• Direct sales, marketing, or customer service activities.
• Prepare staff floor plan or work assignments.
• Monitor performance of staff. • Provide basic information to guests.
• Document events in the manager’s l...

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