Key Account Manager - Mass Market Retail

Role purpose:
The Key Account Manager is responsible for managing, growing, and deepening customer relationships across New Zealand MMR retail channels.
 
The role is accountable for end-to-end account management, channel development, commercial execution, and identifying new channel opportunities across a defined portfolio of consumer and home-related products, delivering revenue, gross margin, distribution growth, market share, and strong in-market execution.
 
Working closely with customers and internal teams, the role drives customer value, strengthens long-term partnerships, and supports the achievement of annual budget, forecast, and strategic goals.
 
Customer Account Management
- Manage and grow designated key retail accounts across New Zealand, with clear accountability for customer performance, relationship outcomes, and contract lifecycle retention.
- Develop and maintain strategic account plans aligned to co...

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