Key Account Manager (Ads Business)

About the Team The Ads team at Navi is responsible for delivering personalised and contextually relevant advertisements to customers within the app. By leveraging user insights and data-driven targeting, the team ensures ads feel like a natural and helpful part of the customer journey, ultimately driving both user satisfaction and incremental revenue for the business. What We Expect From You Account Management: Work with the business head to manage partner relationships, and day to day operations for partners. Reporting: Share regular status updates, dashboards, and trackers with leadership & cross org teams to show progress and highlight gaps. Launch New Partners: Facilitate, set up, and provide operational support for new ad partners, setting them up for success on the Navi platform. Program Management: Work with internal teams (inc finance, product, analytics and marketing) to help drive business operations for partners. Manage Escalations: Act as the L2 for all partner escalations....

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