Job Description
Job Description
Qualifications
Additional Information
- Provide 2-level technical support on out-of-office and weekend basis
- Securing agreed service levels in accordance with the Service Level Agreement (SLA)
- Monitoring of Infrastructure and Integration into other systems
- Incident and escalation reporting
- Maintaining and developing positive relationships with customers and colleagues
Qualifications
- 1+ years of experience in technical support domain
- General technical background or equivalent education
- Understanding of standard ITSM processes (log and report incidents/problem)
- Upper-Intermediate level of English
- Readiness for night shifts
Additional Information
- Open-minded and able to adapt
- Organized and structured
- Attentive to details
Ready to Apply?
Submit your application today and join our talented team at Sigma Software.
Submit ApplicationJob Details
- Location Warsaw, Masovian Voivodeship
- Job Type full-time
- Category Computer Occupations
- Posted Date March 02, 2026
- Application Deadline April 11, 2026