Junior Supporter ITSD - Danish Speaker - Gdańsk

Arla foods

📍 Gdańsk, Pomeranian Voivodeship, Poland 💼 Full-time 🕒 Posted July 01, 2026

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Job Description

How you will make an impact
As part of our IT support team, you'll handle 1st and 1.5-level support, guiding users through issue resolution and ensuring smooth operation of systems and devices. You’ll troubleshoot remotely using SCCM, document requests in the ITSM tool, and collaborate with higher-level teams for complex issues. You'll also help identify recurring problems and suggest improvements.
Key responsibilities:
Provide end-user support and remote troubleshooting

Prioritize and manage multiple tickets simultaneously

Act as an escalation point for urgent IT incidents

Suggest process improvements based on recurring issues

Record and escalate unresolved problems using ITSM tools
What will make you successful

We're looking for someone with strong communication and problem-solving skills, a proactive mindset, and the ability to thrive in a dynamic support environment. Fluency in ...
            

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Job Details

Location Gdańsk, Pomeranian Voivodeship
Job Type Full-time
Category Computer Occupations
Posted Date July 01, 2026
Application Deadline August 10, 2026