JUNIOR REPORTING ANALYST

JOIN TP AS A JUNIOR REPORTING ANALYST - Bogotá - (BPO / CALL CENTER)
TP is a global digital business services company. Our global scale and local presence allow us to be a force of good in supporting our communities, our clients, their customers, and the environment.
We deliver the most advanced, digitally-powered business services to help the world's best brands streamline their business in meaningful and sustainable ways.
TP is looking for a Junior Reporting Analyst (BPO / Call Center) to support the analysis, monitoring, and reporting of operational performance indicators in a fast-paced call center environment.
This role is ideal for junior profiles, including students, technicians, technologists, or early-career professionals with initial experience in reporting, operations, or data analysis within a BPO setting.
What will your responsibilities be?
Monitor, track, and support the improvement of key operational KPIs such as quality, productivity, and First Contac...

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