Junior IT Support

Duties:

Provide first and second-line technical support to all departments and staff.
Install, configure, and maintain hardware including PCs, printers, servers, and network equipment.
Manage and monitor the hotels network infrastructure, including Wi-Fi, LAN, and VLAN environments.
Support and maintain the Property Management System (PMS), POS systems, and all hotel-specific software.
Perform regular system backups, updates, and security patching.
Manage user accounts, access controls, and Active Directory/domain administration.
Liaise with software vendors and third-party IT service providers.
Maintain an IT asset register and ensure all equipment is properly documented.
Ensure cybersecurity best practices are followed, including firewall management and staff awareness.
Support audio-visual equipment in meeting rooms, event spaces, and public areas.
Respond to IT-related guest requests (e.g., connectivity...

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