Junior Customer Support Specialist - all genders welcome

Your Mission

We are looking for a proactive, resilient, and growth-minded Junior Customer Support Specialist who wants to do more than just close tickets. Located directly at our fast-paced warehouse in Berlin, you will be the vital link between our customers, logistics, and internal teams.

In this role, you will ensure our B2B customers receive world-class support. This goes far beyond traditional customer service: You will act as a strategic hub and operational problem-solver. You will take immediate ownership of complex B2B customer escalations, manage high-value communication channels professionally, and actively drive a major operational project: transitioning our ticketing infrastructure to Odoo across various departments.

Your Impact

• Frontline Excellence: You handle urgent tickets, incoming phone calls, and immediate customer reclamations with maximum professionalism, ensuring timely and empathetic solutio...

Ready to Apply?

Submit your application today and join our talented team at MakerVerse GmbH.