Junior Customer Success Manager (m/f/d)

• Keep the customer up-to-date and accurately informed with standardized documents such as SAP documents, meeting minutes, timetables, etc.
• Processing of all customer orders via SAP and Ticketing System across the entire value chain from quotation to after-sales service. Proactively identify deviations and develop efficient solutions in collaboration with TPM, CB, CSM, and Planning to ensure order fulfillment and achieve high delivery performance.
• Execute customer success plans that outline specific goals, milestones and strategies to achieve success. Work closely with CSM to align customers objectives with the capabilities of the company's offerings.
• Supporting the CSM in addressing customers inquiries, concerns, and providing solutions to their issues.

• English Advanced / Intermediate
• SAP knowledge in this field of expertise is a plus
• MS Office Package
• Go...

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