Junior Customer Retention Executive

No Experience Required.
Fresh graduates are encouraged to apply
Excellent Communication is a MUST
This position is focused on the day-to-day and strategic operations that are mentioned below:
To receive training in all the departments.
To prepare a written summary/report about the training he went through in that specific department or area.
Observe and learn from experienced workers to acquire knowledge of Standard Operating Procedures for better execution of departmental duties.
Work in teams to achieve higher goals.
This is inclusive of assisting in the management of current renewals.
Upselling prepaid maintenance and reinstating lapsed customers.
Coordinate with the team so that there are no communication barriers.
Establish and maintain good relations with internal and external stakeholders.
Eligibility
Excellent English written and verbal communication skills are a must.
Strong organizational skills with an emphasis on territory managem...

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