Jr. CSR

Jr. CSR - Dept. VI

Summary

The successful candidate will be responsible for managing all aspects of orders processing, fulfillment and customer services. Ensure timely response to internal/external customers' requests and achieve customer satisfaction goals.

Daily Responsibilities

• Assist in the daily aspects of order processing, fulfillment, and customer service.
• Provide quick and accurate responses to interoffice emails and emails from customers.
• Assist in generating reports.
• Work with different departments, like receiving, depot, planner and shipping to fulfill the customer's requests in a timely manner.
• Provide estimate delivery time if the request can't be made on time
• Assist to verify OSD & exception handling cases to feedback to customers.

Warehouse Efficiencies

• Builds and maintains a work environment that is positive and is supported ...

Ready to Apply?

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