Journeys Bilingual (Spanish/English) Customer Service Representative - Remote (TN and FL Residents)

Genesco

📍 Nashville, Tennessee, United States 💼 Full Time 🕒 Posted July 08, 2026

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Job Description

The Ideal Candidate
As a Bilingual Remote Customer Support Specialist I, you will play a key role in delivering exceptional service to both internal and external customers. You will provide prompt, effective support while utilizing various software applications to resolve inquiries across multiple communication channels. The ideal candidate is a proactive problem-solver with a passion for helping others, strong communication skills, and the ability to remain calm under pressure.

Position Benefits
40% off employee discount at all Genesco retail locations and online.

Advancement opportunities within the first 6 months of employment.

Weekly pay

Dental, Life, Medical, and Vision coverage and insurance.

401K Contribution program.

Journeys and Genesco Scholarship programs.

Tuition and Student Loan Repayment assistance.

Employee Assistance – Mental Health, Financial Pla...

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Job Details

Location Nashville, Tennessee
Job Type Full Time
Category Information and Record Clerks
Posted Date July 08, 2026
Application Deadline August 17, 2026