JOB ID 3272 PAC- Patient Access Center Representative

US Eye

📍 Wildwood, Florida, United States 💼 Full-time 🕒 Posted July 08, 2026

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Job Description

JOB SUMMARY:
 The Patient Access Center Representative will be part of a newly formed US EYE Patient Access (Call Center) Team and function as the first point-of-contact for the overall patient experience. This representative will be responsible for assessing patient needs, scheduling patient appointments, and assisting with any inquiries from the general public via phone. The ideal candidate will strive to provide an unparalleled patient experience. All team members must effectively function in a high call volume environment, and remain friendly, focused, and calm under pressure. 
ESSENTIAL JOB FUNCTIONS (other duties as required):
Answers and triages incoming calls in a high-volume setting in a courteous and highly professional manner. Provides patients with an exceptional, one of kind experience that leads to high levels of patient satisfaction.
Responds to incoming appointment requests via email, Phreesia and other alternate path...
            

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Job Details

Location Wildwood, Florida
Job Type Full-time
Category Information and Record Clerks
Posted Date July 08, 2026
Application Deadline August 17, 2026